Frequently Asked Questions
Why Epcom Hosting Services?
Worldwide Data Centers
Fully managed and monitored, best-in-class web infrastructure for maximum performance, security, and scalability.
Green Energy and Sustainable Power
Business Continuity Practices
Purpose-built Data Protection
Enterprise-grade security & compliance featuring advanced ransomware protection to keep your web infrastructure and data safe.
What sets Epcom Hosting Services apart from Bluehost, GoDaddy, or Rackspace?
Users reported that high renewal rates from other providers have led to long-term cost unpredictability that erodes budgets and makes scaling prohibitively expensive over time. Businesses may find initial promotional pricing attractive but face steep increases at renewal that force difficult choices, such as reducing capacity, sacrificing essential features, or migrating to a different provider. Such volatility in pricing undermines planning and increases the total cost of ownership for any critical web infrastructure deployment.
Epcom Hosting Services’ transparent pricing model simplifies procurement and renewal of hosting services and often includes consistent SLAs and support levels, with no steep renewal fees. Plan capacity and growth with confidence, and allocate budget to proprietary services, performance, security, and compliance rather than unexpected billing increases.
Why do I need a website?
You need a website to establish credibility, reach a wider audience, showcase products or services, and provide easy 24/7 access to information and support; whether you’re a freelancer, small business, nonprofit, or large enterprise, a website acts as a central hub for marketing, sales, customer engagement, and brand building, and choosing the right website hosting services makes sure your website performs reliably, scales with demand, and stays secure.
Why do I need a professional email?
Using a professional email address like you@yourcompany.com reinforces your brand compared with a generic free-mail account. It improves deliverability and security when configured through proper website hosting, allowing you to use advanced filtering and encryption. A professional email separates personal and business correspondence and gives you control over accounts, signatures, messages, attachments, and other data, and the ability to integrate with business tools and calendars.
Do you offer a free domain name?
Many providers offer a free domain for the first year as a marketing incentive for people signing up for website hosting services, to encourage long-term subscription through renewals, add‑ons, and bundled upsells; the “free” year is typically followed by high subsequent renewal fees.
We offer a flat rate annual fee from $15 for a .com TLD address registration with free WHOIS protection.
Premium domains like .io or .ai often cost more because they are inherently scarce and highly desirable for being short and memorable, with higher resale potential. Country-specifc ccTLD names like .us or .uk are sought for local SEO benefits and consumer trust in regional extensions, all of which increase their market value.
How many IP addresses are provided?
When you sign up, an IPv4 address is provided by default, and additional IPv4 or IPv6 addresses can be supplied upon request to support services such as email hosting, VPN access, firewall rules, VoIP systems, and on-site or off-site file servers.
Are there migration services to move my websites or servers from another hosting provider?
Our data migration tools and implementation services make moving domains, websites, applications, email, and databases from other hosting providers fast, secure, and reliable. We provide migration tools and transfer plans that handle server replication and data transfers while preserving permissions and minimizing downtime.
Each migration includes pre-migration, staging, compatibility analysis, and a rollback strategy. For complex environments, we offer agent-based transfers and post-migration validation and optimization to guarantee performance on our platform. Our team coordinates with your current provider when needed, documents the migration steps, and offers monitoring and follow-up support to confirm everything is functioning correctly after the migration.
