Digital Communications
Modernize communications by switching to an integrated and secure platform that uses existing network connections to improve efficiency and provide better customer experiences.
Why Epcom Digital Communications?
Epcom Hosting Services offers hosting solutions complemented by Epcom Global Networks’ communication services — including VoIP, IP PBX, IP Fax, Business SMS/MMS, and unified communications (UC) for collaboration. We also provide professional email options, from basic email to Microsoft 365 Premium, integrated with productivity apps so you can choose the right mix of communication tools to support growth.
VOIP (Voice over IP)
VoIP replaces traditional phone lines with internet-based calling with advanced features such as call routing, voicemail-to-email, call analytics, and mobile softphone apps for reduced call costs, scalability, and integration with other business applications.
IP PBX (Private Branch Exchange)
Manages internal and external calls over IP and supports advanced call handling, extensions, conferencing, and integrations with CRM and helpdesk systems deployed on-premises or hosted depending on business preferences for control and maintenance.
Business SMS/MMS
A direct, high-engagement channel for customer notifications, OTPs, marketing, and user support with bulk messaging, two-way SMS for customer replies, delivery reporting, and API access for automation.
Unified Communications (UC)
Bringing together tools in a single experience to enable AV conferencing, chat, screen and file sharing, and route calls and messages efficiently for remote and hybrid work models.
Digital Fax
Designed for secure and real-time fax transmission over the internet via the T.38 protocol, IP Fax converts fax tones into IP packets or email attachments, eliminating the need for fax machines, PSTN lines, and paper handling.
Professional Email
Professional email hosting with corporate branding, simple setup and mailbox management, advanced spam and malware protection for secure email communications that personal email accounts typically lack.
Epcom Global Networks Communication Solutions
For Businesses
Communication solutions for businesses of any size and industry.
Convert legacy POTS lines to digitized telephony services and PBX solutions backed by regulatory-compliant security and expert support.
For Service Providers
Communication solutions as bundled services for ISPs, MSPs, and TELCOs.
Customizable communication packages that add value to service offerings and expand reach.
For Residences
Communication solutions for remote work and modern smart homes.
Allows residents and remote workers to make telephone calls by using an existing internet connection and get up to 70% cost savings in long-distance and international call charges.
Unified Business Network
Extend your business presence and gain a competitive edge with a secure and regulatory-compliant communication framework.
- Private Branch Exchange
- Business Messaging
- Unified Communications
- Team Collaboration
Carrier-Grade Phone Lines
Leverage existing internet connections to make and receive phone calls and save significantly on call charges and maintenance costs.
- Business Phone Lines
- Residential Phone Lines
- Managed Phone Lines
- Dedicated Phone Lines
Conversions and Extensions
Adapt legacy devices into modern PBX phone systems and VoIP services, and add extensions or devices without extensive structural changes.
- POTS Conversion
- Softphone Conversion
- DECT Base Station Setup
- SIP Trunking
Platform Integration
VoIP integration with mission-critical applications through CTI and API/Webhooks streamlines workflow.
- CRM and ERP Integrations
- Office Applications
- Property Management
- API Integrations
Epcom Global Networks Communication Solutions
Basic Email
- Custom domain email accounts (your@yourcompany.com)
- Webmail clients (Roundcube)
- IMAP and POP3 support for mobile and desktop email clients
- Spam filtering and basic virus protection
- Mailbox size limits and storage managed through cPanel
Premium Email
Enterprise-grade email and collaboration services through Exchange Online, which integrates with Microsoft Office, Teams, SharePoint, and OneDrive.
- All Basic Email features plus robust storage quotas and retention policies
- Office and Teams integrated calendar and contacts through Outlook
- Anti-phishing, Anti-spam, ATP (Advanced Threat Protection)
- Compliance and governance tools for regulated industries
- High reliability and global uptime backed by Microsoft
Email Hosting
Choose between basic email and premium email based on your current needs, security and compliance requirements, and growth plans.
Professional Email Plans
Lite
best for startups and growing companies-
10 GB Mailbox
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25 MB Attachments
-
Custom Domain
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Spam/Malware Protection
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Roundcube Email Client
Plus
best for startups and growing companies-
10 GB Mailbox
-
25 MB Attachments
-
Custom Domain
-
Spam/Malware Protection
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Roundcube Email Client
Pro
best for agencies and enterprises-
50 GB Mailbox
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150 MB Attachments
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Custom Domain
-
Spam/Malware Protection
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Exchange Online Protection
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Outlook Email Client
Elite
best for agencies and enterprises-
50 GB Mailbox
-
150 MB Attachments
-
Custom Domain
-
Spam/Malware Protection
-
Exchange Online Protection
-
Outlook Email Client
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Unlimited Archiving
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Hosted Voicemail
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Data Loss Prevention (DLP)
Need a custom communications platform?
We offer flexible plans that adapt to a wide range of performance and security requirements.
Frequently Asked Questions
Epcom Hosting Services Digital Communications
Why do I need a professional email?
Using a professional email address like you@yourcompany.com reinforces your brand compared with a generic free email account. A professional email separates personal and business correspondence, gives you control over accounts, signatures, messages, attachments, and other data, and enables integration with business tools and calendars.
What are the permitted uses of my mail server?
Read our Terms of Service for more information on permitted uses, prohibited content, and user responsibilities.
Are there migration services to move my email system from another hosting provider?
Email systems can be moved using IMAP migration tools to preserve mailbox contents, folder structures, and timestamps, while contacts and calendars are exported/imported with specialized tools. Depending on the number of users and data volume, migrations can be completed in a few hours to several days.
Our data migration tools and implementation services make moving domains, websites, applications, email, and databases from other hosting providers fast, secure, and reliable. We provide migration tools and transfer plans that handle server replication and data transfers while preserving permissions and minimizing downtime.
Each migration includes pre-migration, staging, compatibility analysis, and a rollback strategy. For complex environments, we offer agent-based transfers and post-migration validation and optimization to guarantee performance on our platform. Our team coordinates with your current provider when needed, documents the migration steps, and offers monitoring and follow-up support to confirm everything is functioning correctly after the migration.
If we avail of VoIP services, can we keep our old phone numbers?
Do we need to invest in phone system hardware?
